Terms of Service
Last updated: 6 August 2026. These terms are the agreement between you and Healy Labs LLC, a Minnesota limited liability company (“we”, “us”). By creating an account or using the software, you accept them. If you are accepting on behalf of a company, you confirm you are authorised to bind it.
1. What HuckYa is
HuckYa is field service software: a web application for the office and a mobile application for crews, used to manage customers, schedule jobs, record hours, and raise quotes and invoices. “The Service” means both applications and everything we provide with them. “HuckYa” is the product name; Healy Labs LLC is the company that operates it.
We may transfer this agreement, and the operation of the Service, to a successor or affiliated entity. If that happens these terms continue to apply until replaced by ones you are told about.
2. Licence
We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Service for your own business purposes, for as long as your account is in good standing. You may not resell it, rent it out, or offer it as a service to others.
You agree not to:
- Reverse engineer, decompile or attempt to extract the source code, except where law forbids us to stop you.
- Copy, modify or create derivative works of the Service.
- Remove or obscure any proprietary notice.
- Probe, scan or test the security of the Service without our written permission, or interfere with anyone else’s use of it.
- Use the Service to store or transmit anything unlawful, or anything you have no right to hold.
3. Accounts and seats
You are responsible for what happens under your account, including keeping credentials secure and telling us promptly if you think they have been compromised. Each person who signs in needs their own account; shared logins defeat the timesheet and audit records the Service exists to produce. Your subscription includes a number of seats, and adding people beyond that number may require a plan change.
4. Your data
You own your data. Your customer records, jobs, timesheets, photographs and invoices remain yours. You grant us only the licence we need to host, process, transmit, back up and display that data in order to provide the Service to you.
You are responsible for the data you put in.Much of it is personal information about other people — your customers’ names, addresses and phone numbers, and your crew’s location at clock-in. You confirm that you have the right to collect it, that you have given whatever notice the law where you operate requires, and that you will handle requests from those people about their own information. We process that data on your instructions; how we do so is set out in our Privacy Policy.
You can export your data at any time while your account is open. On termination we will make it available for 30 days, after which we may delete it.
5. Connected services
The Service can connect to third parties such as Intuit QuickBooks and Stripe. Those connections are your choice, are governed by those providers’ own terms, and send your data to them. We are not responsible for what a third-party service does, for its availability, or for charges it makes to you.
6. Fees
Subscription fees, billing period and any seat limits are those quoted to you when you subscribe. Fees are payable in advance and, except where the law requires otherwise, are non-refundable. We will give at least 30 days’ notice by email before changing them.
7. Availability, and the state of this software
HuckYa is early software and is provided as is. We do not guarantee that the Service will be uninterrupted, error-free, or that it will not lose data, and we do not commit to a service level. We take backups and we work to keep it running, but you should not rely on the Service as your only record of anything you are legally required to keep.
To the fullest extent permitted by law we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement.
8. Limitation of liability
To the fullest extent permitted by law, neither party is liable for indirect, incidental, special or consequential damages, or for lost profits, lost revenue or lost data, even if told such damages were possible.
Our total liability arising out of or relating to these terms is limited to the amount you paid us in the twelve months before the event giving rise to the claim. Nothing here limits liability that cannot be limited by law.
9. Termination
You may stop using the Service and close your account at any time. We may suspend or terminate your account if you materially breach these terms and do not fix it within 30 days of being told, or immediately if your use threatens the security or lawful operation of the Service. Sections 4, 7, 8 and 10 survive termination.
10. Governing law
These terms are governed by the laws of the State of Minnesota, without regard to its conflict-of-laws rules, and the courts of that state have exclusive jurisdiction.
11. Apple App Store
These terms apply to the iOS application, and the following applies in addition:
- This agreement is between you and Healy Labs LLC only, not with Apple. Apple is not responsible for the application or its content.
- Your licence to use the application on an Apple device is limited to the terms of use set out in Apple’s App Store Terms of Service, on Apple-branded products that you own or control.
- Apple has no obligation to provide maintenance or support for the application.
- If the application fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price. Apple has no other warranty obligation, and any other claims, losses, liabilities, damages, costs or expenses attributable to a failure to conform to a warranty are our responsibility.
- Apple is not responsible for addressing any claim by you or a third party relating to the application, including product liability claims, claims that it fails to conform to a legal or regulatory requirement, and claims under consumer protection or similar legislation.
- Apple is not responsible for the investigation, defence, settlement or discharge of any third-party claim that the application infringes intellectual property rights.
- You confirm you are not located in a country subject to a U.S. Government embargo or designated as “terrorist supporting”, and that you are not on any U.S. Government list of prohibited or restricted parties.
- Apple and its subsidiaries are third-party beneficiaries of these terms and, on your acceptance, have the right to enforce them against you.
12. Changes to these terms
We may update these terms. If a change is material we will tell account owners by email at least 30 days beforehand. Continuing to use the Service after a change takes effect means you accept it.